City of Ketchikan

KPU Telecommunications
User Guides

Caller ID

How it works:

You can use your telephone without missing a call. A special tone alerts you to a waiting call. The person calling you hears a normal ring. With your Caller ID/Call Waiting display you can see who the second caller is and decide which call to take.

How to use Caller ID/Call Waiting:

When you receive a call, wait until your telephone completes the first ring.

John Doe
225-0000

The caller's telephone number and the name associated with that number in telephone company records will automatically appear on your display screen.

To accept the incoming call:

If you choose to answer the call, the name and number will remain on the screen until you or the caller hangs up

Notes:
Caller ID service requires a Caller ID display telephone or a stand-alone Caller ID display unit. Both are available from KPU Telecommunications.

Inquire about adding Caller ID/Call Waiting service.For Caller ID information to be delivered to you the caller must not have blocked Caller ID information prior to the call.

For Caller ID information to be delivered from long distance calls, all long distance carriers must support the relay of Caller ID information and the caller's telephone company must offer Caller ID service.